Cancellation Policy

Cancellation Policy

Sign Works (“signworks.shop”) reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department, cases where we find that the customer is manipulating the account to place multiple orders. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account. No cash disbursement shall be made under any condition whatsoever.

Quality check

In order to ensure top quality customer experience, Sign Works (“signworks.shop”) do a quality check on orders dispatched at our end. If we find any fault in the product(s) in your order, we reserve the rights to cancel the order partially or fully. On such cases, we shall notify you about the same. For orders damaged during delivery, please see Return/Exchange Policy.

Cancellations by the Customer

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed. We will not be able to cancel orders that have already been processed and shipped out by us. Signworks.shop has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Signworks.shop and accept Signworks.shop’s decision regarding the cancellation.

No cancellation of orders for product(s) that are already out for delivery especially for COD basis.